“Matt’s ability to use his extensive experience in the airline industry, to clearly articulate lessons and solutions to the vitally important topic of patient safety, is refreshing and insightful. Human factors, attitude to risk and creating a just culture are key areas to focus and continually improve on, whatever the industry – but particularly relevant to pharmacy. A GREAT DAYS TRAINING.”

“I am very happy to write this recommendation for Matt Lindley, whom we had a pleasure of welcoming as one of the leading keynote speakers at the World Procurement Congress 2018 in London. Matt performed magnificently and engaged with the audience of over 1000 extremely well, no doubt due to his approach, knowledge and experience on the topic, giving our delegates a deep insight into the human error topic and leadership skills. Matt’s session has received fantastic feedback from our delegates and scored a perfect NPS score! On the personal level, he is very affable and we look forward to the possibility of working with him in the future.”

“Matt is an engaging, enthusiastic and inspiring trainer and several people said it was the best training they had been on.”

“Matt delivers a very clear and concise presentation on how to fine tune some of those softer skills which can often be overlooked in busy and highly pressurised environments - effective communication, dealing with workloads, delegating effectively etc. His presentations draw on interesting cross-sector experiences keeping participants engaged and providing for an enjoyable training. Participants are left with a clear understanding of how their business practices can be tweaked to increase efficiencies. I would have no hesitation recommending Matt.”

“Assessing and managing risk”. It was a great session, very interactive and managed to engage all the SME Managing Directors that were present. I would thoroughly recommend Matt to anyone looking for a keynote speaker on this area.”

“A thoroughly professional and interesting presentation, giving lots of food for thought. Matt was inspirational, highly articulate and persuasive”

“Really enjoyed Matt’s Human Factors Awareness day, he created a relaxed learning environment, and gave an engaging and coherent summary of what can be a really complex area. The human factors implications for patient safety often seem obvious, but in healthcare we often struggle to integrate HF thinking into the design of new spaces, equipment, and ways of working. And I’m sure that HF is still a “missing piece” in quality improvement in healthcare, and well beyond. I left Matt’s session with some clear, practical ideas about how we might do things differently…”