The Problem
Organisations, especially those under intense commercial pressure, often overlook a critical factor in human performance: how colleagues behave when operating under stress. Recognising that humans make mistakes under pressure is essential in aviation, but should also be an integral part of any company's growth strategy.
Credibility
During my time as a VIP Captain in the Royal Air Force, I flew the Queen, the Royal Family, and Government Ministers worldwide. As part of a small elite team of high performing pilots, we understood that any mistake at 500 miles per hour, could threaten the safety of the Monarch and other VIPs we flew. This focus on high performance , led to a deep understanding of the psychology of stress, leadership, and collaborative decision-making at 30,000 feet.
Future Transformation
Through a highly interactive experience, audiences will learn how to apply the same non-technical skills used in the flight deck to boost their own corporate performance. Using real-life examples from aviation, they’ll discover simple, practical tools to help them speak up, delegate effectively, and make inclusive decisions—even under high-pressure situations. By understanding the Human Factor, participants will learn how to build a more resilient and productive operation.
“Best thing you’ll do this year. Understanding good and effective decision making in all areas of your life. ”
STRESS & PERFORMANCE
DECISION MAKING
LEADERSHIP
RESILIENCE
RISK
HUMAN ERROR
EGO
SPEAK UP
ASSERTIVENESS
HIERARCHIES
“Matt’s ability to use his extensive experience in the airline industry, to clearly articulate lessons and solutions to the vitally important topic of patient safety, is refreshing and insightful. Human factors, attitude to risk and creating a just culture are key areas to focus and continually improve on, whatever the industry – but particularly relevant to pharmacy. A GREAT DAYS TRAINING.”
“Workshop was brilliant. Really made you aware of big picture thinking and how good leadership is key to good decision makers. ”
“I wanted to feedback how much I enjoyed listening to Matt, I’m a bit advocate of story-telling as an approach to help people learn generally, but the authenticity, humility and human way that Matt narrated his own story was so powerful and engaging for me. I really hope many more colleagues across Sage have the opportunity to hear Matt’s story to help them on their leadership journeys.”
“Matt listened carefully and with understanding to our brief and wow did he deliver. He brought energy into the room – being both inspiring and engaging in equal measure, helping translate his flying stories with relevance into our healthcare world. He introduced some highly valuable insights into leadership and decision-making in challenging circumstances. The feedback was hugely positive. THAN YOU!”
“I am very happy to write this recommendation for Matt Lindley, whom we had a pleasure of welcoming as one of the leading keynote speakers at the World Procurement Congress 2018 in London. Matt performed magnificently and engaged with the audience of over 700 extremely well, no doubt due to his approach, knowledge and experience on the topic, giving our delegates a deep insight into the human error topic and leadership skills. Matt’s session has received fantastic feedback from our delegates and scored a perfect NPS score! On the personal level, he is very affable and we look forward to the possibility of working with him in the future.”
“Assessing and managing risk”. It was a great session, very interactive and managed to engage all the SME Managing Directors that were present. I would thoroughly recommend Matt to anyone looking for a keynote speaker on this area.”